Frequently Asked Question
Here we’ll summarize some of the questions that customers often ask. It’s constantly updated.
Why choose you？
- Honest: we will strictly adhere to the contract, you will get the exact quality and quantity from us. We never receive any complaint from the clients for the quantity and weight.
- Competitive price with shipment in time.
- Strictly control the quality.
- More than 10years experience in the export.
- Best service after sale: We will be responsible for any disputes and problems occurred after shipment, we assure you that we will be responsible for the end once our service starts.
Can you give warranty of your products？
- Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our quality or service.
How i believe you？
- We consider honest as the life of our company, we can tell you the contact information of our some other clients for you to check our credit.
Can i customize the products？
- Yes, as long as you provide detailed requirements, such as specifications, sizes, and types, we can make the products you want.
Can you supply sample for me to check?
- If you are not confident about the quality of our products, you may choose to apply for samples from us. Samples are free, but you need to cover the shipping cost.
What's your minimum order?
- The minimum order for razor wire is 100 rolls.
- The minimum order for barbed wire is 50 rolls.
How can i know how my order is being done?
- We will inspect and test all items in order to avoid damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery.
How long will it take for the goods to be delivered?
- The production cycle of razor wire is about 180 tons/10-15 days.
- The production cycle of barbed wire is about 200 tons / 10-15 days.
- Usually, we ship large orders by sea. The delivery time is about 30-45 days.
- Transport small orders or samples by air or express，Delivery time are about 5-10 days. Exactly time is depending on the quantity and country
How to order razor wire or barbed wire from you?
- You can contact our sales to make requests and place orders. And we also support the completion of orders through Alibaba Trade Assurance.
- The payment methods we support are T/T (with 30% deposit), L/C at sight. Western Union. Paypal. Our normal payment term is 30% deposit and the balance paid before delivery.
Where are you? Can i visit you?
- Sure, we are in Anping County, Hebei Province, 280km distance to Beijing. There are many flights from Shanghai, Guangzhou to our city. Please contact us to make an appointment.